Terms of contract
- 1. Registration: With your reservation and the rental agreement you conclude a binding accommodation contract. We reserve the right to correct obvious errors, e.g. printing and calculation errors. Special requests, bookings subject to a condition and verbal collateral agreements are only valid if they are confirmed by us in writing.
- 2. Deposit and payment: The deposit is 25% of the total price. The remaining amount is to be paid 21 days before the start of the rental period. The amounts of the deposit and final payment can be found in your rental contract. Payment is made by bank transfer. All bank charges are to be borne by the client.
- 3.Special conditions / notes: Non-smoking flat: Please do not smoke in the flat. The landlord/owner accepts no responsibility or liability for accidents on the access road to the chalet/apartment (this also applies in winter conditions).
- 4.Arrival: Unless otherwise stated, from 3 pm. Complaints regarding the flat (cleanliness, defects, etc.) will only be considered until 6 pm on the day of arrival. The tenant has the right to use the rented property, including inventory and utensils. The tenant is responsible for everything belonging to the rented property. The tenant is obliged to immediately report all defects and damage that occur during the rental period. When moving out, the tenant must hand over the property with all accessories in the same condition as it was found on arrival, i.e. all furnishings in the same place, refrigerator and cupboards emptied, crockery and pots and pans cleared of leftover food and cleaned, etc. The tenant is liable for any damage caused by him, his companion and possibly the dog, whereby it is the tenant's responsibility to prove that he is not at fault.
- 5.The rental property may not be occupied by more persons than specified in the rental agreement. The stated maximum number of persons also includes (small) children, unless otherwise agreed with us. In the event of over-occupancy, the landlord has the right to reject or charge extra persons.
- 6.Departure days: The rented property must be vacated by 9.00 a.m. at the latest and left in a tidy condition for the landlord. Please put the keys in the key safe. We ask you to strip the beds, take all rubbish to the rubbish collection point, wash all dishes and put them away in the cupboards. If the flat is left in an unacceptable condition, a reasonable surcharge will be added to the agreed final cleaning price.
- 7.Cancellation: If the tenant is unable to take the agreed holiday, he must inform the landlord as early as possible. However, the tenant remains liable for the rent unless it is possible to rent the property to another tenant during the agreed rental period. If the agreed rental period is not fully adhered to, the full rent for the agreed period must nevertheless be paid. In the event of later cancellation or non-arrival, the full rental price will be charged. In any case, the cancellation fee is CHF 250.
- 8.If we cancel the contract before the start of the trip (as a result of force majeure such as war, strike or damage to the rental property), the cancellation fee will be charged. Strike or damage to the rental property due to accidents, fire and water damage and similar compelling reasons), all amounts paid will be refunded immediately, further claims are expressly excluded. If we cancel the rental contract after the start of the holiday, you will only be charged the rental fee and additional costs incurred up to that point, the rest will be refunded to you.
- 9.Liability: No liability can be accepted for service disruptions caused beyond our control, in particular in the event of war, strikes, natural disasters, etc., or for service disruptions in the areas of transport, supply and disposal (e.g. water, energy, access roads), especially if these disruptions are caused by force majeure or local climatic conditions.
In all other respects, the provisions of the Swiss Code of Obligations shall apply. The place of jurisdiction is Brig
These conditions are an integral part of the rental contract and are accepted upon signature.
Additional agreement on the use of the WLAN
- Use is made by entering a code. This code will only be issued to tenants who accept the following user agreement:
- The tenant assumes responsibility for ensuring that all occupants of the holiday property adhere to this usage agreement and indemnifies the landlord against all claims in the event of failure to do so.
- The tenant confirms that he accepts and signs the landlord's release from liability contained in this declaration also on behalf of the flatmates. Tenants and flatmates are hereinafter referred to as "users".
- Use is subject to payment and is limited to the duration of presence in the holiday apartment/holiday home. The landlord cannot accept any liability for the actual availability of Internet access. The code may not be passed on to third parties.
- It may only be used within the scope of what is customary during a holiday stay.
- Any liability for warranty and compensation etc. is hereby excluded. The landlord does not guarantee unrestricted access to the WLAN or Internet and is therefore not liable for the consequences of interruptions and failures or loss of data, etc. In particular, no liability is accepted for the content of websites accessed or files downloaded. Furthermore, no liability is assumed for any malware (such as viruses, etc.) resulting from the use of the WLAN. The user expressly acknowledges that the WLAN only enables access to the Internet, but does not include any virus protection or firewall. The user is responsible for this. Data is transmitted unencrypted. The user is responsible for ensuring appropriate protection.
- It is expressly forbidden for the user to use the WLAN to upload data, files, videos etc. or for any other type of dissemination of illegal, immoral, racist or copyrighted content, to incite criminal offences or to manipulate software and hardware as well as devices and equipment of any kind. The sending of SPAM etc. is prohibited. This provision applies analogously to accessing websites and/or downloading data, files, videos, etc.
- Any misuse of the WLAN, in particular any use that may have detrimental legal consequences for third parties or the landlord, and any interference with the WLAN equipment (software and hardware) is prohibited.
- The tenant is liable for any damage caused by the use of the WLAN. Should the landlord be exposed to claims by third parties for any reason due to the use of the WLAN by the user, the tenant is obliged to indemnify and hold the landlord harmless immediately.
- In the event of a breach or suspected breach of the terms of use, the use of the WLAN may be blocked at any time without giving reasons. Liability for loss of data is expressly excluded.
- The landlord is entitled to inform the relevant authorities about the tenant and/or the user (including their addresses) if there is reasonable suspicion of a criminal offence. Furthermore, at the request of the authorities, the landlord is authorised to provide them with the personal details and address of the tenant and/or users.
- This WLAN usage agreement is part of the rental contract and is subject exclusively to Swiss law. The exclusive place of jurisdiction is agreed to be the location of the rental property.
These terms and conditions are an integral part of the rental agreement and are accepted upon signature.